Privacy Policy

Important Notice

This is the Privacy Policy for www.lovereflexology.net

The policy describes:

  • Who I am.
  • How I obtain and use the personal data for visitors to this website, and my business customers, including any information you may provide through the site when you purchase a product or service, and subscribe to the newsletter.
  • Who has access to your personal data and what your rights are.

Please review this policy carefully before using this website, subscribing to the newsletter or working with Kelly Hainsworth.

This policy is effective from 30th December 2019.

  1. About Me

This website is run by myself, Kelly Hainsworth, the founder of Love Reflexology. I run a reflexology treatment room, provide business support services to practitioners, run the Love Reflexology Instagram account, Love Reflexology Facebook community, and Love Reflexology Directory.

Love Reflexology is a registered trademark and is part of Kelly Hainsworth.

Contact Information

Kelly Hainsworth

4 Rushton’s Yard

Ashby-de-la-Zouch

Leicestershire

LE65 1AL.

Telephone: 07910 120 929

Email

Website

Kelly Hainsworth is registered with the Information Commissioner’s Office for Data Protection. 

  1. What Personal Data I Collect

Personal data is any information which identifies you personally – for example, your name.

This Privacy Policy is concerned with the personal data for the following:

  • Love Reflexology Directory members and those who make enquiries about the directory.
  • Users of the website who sign-up to the email newsletter.
  • Visitors of the website who post a comment.
  • Data collected when an order is placed via the shop page to process an order as requested.
  1. How I Collect Your Personal Data

For Love Reflexology Directory members, and all applicants to join the Love Reflexology Directory.

All requests to join the Love Reflexology Directory will be required to complete a secure online application form.

The application will require the following information to be supplied including, but not exclusive to: 

Basic contact details: I will collect your name, email address, postal address, and telephone number, so that I can contact you about your business listing on the directory.

Business details: To join the directory, I will require you to provide the name of the business you represent, and details of the goods and/or services your business offers so that I can publish your business listing on the directory. I will also require your social media account handles, so I can tag you into relevant posts within the Love Reflexology Facebook group, and Instagram accounts. I will collect details of your business website, any professional association course accreditation(s) you may have acquired, and your level of training if you are delivering courses, workshops, and events. You may also choose to provide other information about you and your business.  I do not require you to do this.  If you do, I will process this other information for the purposes of publishing your business listing on the directory.  All information about you and your business will be stored securely.

Enquiries

If you email Kelly Hainsworth with an enquiry about joining the Love Reflexology Directory and choose not to go ahead, your details will be deleted securely.

For Email Newsletter Subscribers

I use MailerLite to manage my email subscriber list and to send emails to my subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help me monitor and improve my newsletter.

I recommend you read MailerLite’s Privacy Policy at: https://www.mailerlite.com/legal/privacy-policy before subscribing to the email newsletter.

You can subscribe by entering your email in the box provided, or by entering your email address after clicking on the subscriber link posted on my social media accounts.

You can unsubscribe from the newsletter by clicking on the unsubscribe link provided at the end of each newsletter at any time.

Kelly Hainsworth respects your email address, and it will only be used to send the email newsletter you have subscribed to.

Visitors of the Website Who Post a Comment 

When visitors leave a comment on this websites blog posts or pages, I collect the data shown in the comments form, the visitors IP address and browser user agent string to help spam detection. An anonymised string created from your email address may be provided to the Gravatar service to see if you are using it.

You can read the Gravatar service privacy policy here.

If you the use the Gravatar service, after approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For Customers of the Love Reflexology Shop

I collect information from you when you place an order via the shop page. I may collect your name, email address, mailing address and telephone number to process your order as requested.

Orders for Love Reflexology Royalty-Free Digital Music Downloads are made via third party website WooCommerce and payment is processed by PayPal.  I would advise you to read WooCommerce and PayPal’s own Privacy Policies before using their websites.

Cookies

Like many websites, I use cookies to enhance your experience and gather information about visits to my website. You can read this websites Cookies Policy here.

  1. Use of Personal Information

The personal information collected on this website, will be used to provide the services or products you have requested. 

This will include:

  • To quickly process transactions of items purchased via the shop page and deliver them to the contact details provided.
  • To publish comments on blog posts, submitted by the user as requested. If at any time you would like to remove a comment, please contact Kelly Hainsworth stating the comment you would like to remove and this will be done for you within 14 days of your request.
  • To publish an article you have written for the Love Reflexology website. If at any time you would like to remove your article please contact Kelly Hainsworth stating the title of the article you would like to remove and this will be done for you within 14 days of your request.
  • To improve and administer the website.
  • To publish your business listing on the Love Reflexology Directory and provide you with the services you have requested.
  • I use your personal data to accept you as a new or returning Love Reflexology Directory member, publish your business listing on my directory, and provide you with the services you have requested in accordance with their terms.
  • To contact you about a contract renewal for paid-for services including Love Reflexology Directory listings. I will use the telephone number or email address you have provided to me, so I can contact you to discuss the renewal of the contract between us for any paid-for services I provide.  I will do this in the lead-up to the expiry of your contract and, if I don’t hear back from you to confirm whether you would like to renew your contract with me, your listing will be removed after the renewal date has passed.
  • To send you the email newsletter as requested when you subscribed via the email newsletter provider MailerLite. Please note you can unsubscribe at any time.
  1. Security of Information

I am committed to ensuring your information is secure.  To prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures in place to safeguard and secure the information I collect online.

Your personal information is contained behind secured networks.  

I am registered as a Data Protection Officer with the Information Commissioners Office (ICO) and adhere to their guidelines on data protection.

  1. Data Retention and Your Rights to Control Your Personal Data 

I will only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law I have to keep basic information about my customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes and seven years for insurance.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. For a full list of the your rights and the latest information, please visit the Information Commissioner’s Office website.

If you wish to exercise your rights as detailed by the Information Commissioner’s Office, please email Kelly Hainsworth.

In addition to the guidance set by the Information Commissioner’s Office, you may choose to restrict the collection or use of your personal information in the following ways:

  • Visitors Who Post A Comment – If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. If you have submitted a comment to be published on a blog post on this website and you would like to remove it, please email Kelly Hainsworth stating the comment you would like to remove and the blog post title. This comment will then be removed for you within 14 days of your request. If you have left comments on this site, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
  • Users That Register on this Website – For users that register on this website, I also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username. Website administrators can also see and edit that information. 
  • Testimonials – If you have submitted a testimonial to be published on this website and would like to remove it, please email Kelly Hainsworth with details and this will be removed from the website within 14 days of your request.
  • Love Reflexology Directory – Enquiries. If you email Kelly Hainsworth to enquire about joining the Love Reflexology Directory, and we do not work together, your details will be securely destroyed.
  • Love Reflexology Directory – If you believe that any information I hold about you or your company is incorrect or incomplete, please email Kelly Hainsworth I will promptly correct any information found to be incorrect. If your website address, business details or logo/headshot changes and you would like to update the details which appear on the Love Reflexology Directory, please email Kelly Hainsworth and this will be updated upon your request.
  • I will not sell, distribute, or lease your personal information to third parties unless I have your express permission or required by law to do so.
  1. Third Party Services

I use the following third-party services:

WordPress

I use a third-party service, WordPress to publish and create this website. 

Google Analytics

I use Google Analytics on my website. 

From this I may collect certain information about your visit, such as the type of browser you use, the date and time you accessed the website.

I only use this information for statistical analysis purposes, to help improve and administer the website, and it will not be shared with any other parties. 

This information is only processed in a way which does not identify visitors.  I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting this website. 

You can read more information about this within my Cookies Policy.

Please read Google’s own privacy policy for your information.

MailerLite

I use MailerLite to manage and send the email newsletter. Please read MailerLite’s own privacy policy before subscribing to my newsletter.

WooCommerce

I use WooCommerce to take orders made on the Love Reflexology shop.

Please read WooCommerce’s own privacy policy before using its website.

PayPal

I use PayPal to take payment for orders made on the Love Reflexology shop.  Please read PayPal’s own privacy policy before using its website.

CookieYes

I use CookieYes to create this websites cookie banner and manage the cookie compliance needs. Please read CookieYes’s own privacy policy before using this website.

  1. Third-Party Links

The Love Reflexology website does contain links to other websites of interests, including, but not exclusive to:

  • Love Reflexology Directory members.
  • Love Reflexology Facebook Group.
  • Love Reflexology Instagram page.
  • These linked websites have separate and independent privacy policies.  I therefore have no responsibility or liability for the content and activities of these linked websites and would always recommend you read the linked websites’ privacy policies.  Nonetheless, I seek to protect the integrity of my website, and welcome feedback about these linked websites (including if a specific link does not work). Please email Kelly Hainsworth with your feedback.
  1. Policy Updates

Kelly Hainsworth/Love Reflexology keeps the Privacy Policy under regular review to make sure it is up to date and accurate. Changes to the Privacy Policy will be posted on this page.

This policy was created on 30th December 2019.

This policy is the ninth version and was updated on 17th October 2024.

Policy Changes – listed from the first change to the most recent.

10th June 2020: Information added about the Life Armour affiliate link in point 8 of the policy.

20th January 2021: Information removed information about Twitter under, the information required for Love Reflexology Directory members. Twitter handle details are no longer required, as Twitter will no longer be used to promote Love Reflexology Directory Members.

25th March 2023: Details added under Third-Party Services for WooCommerce and PayPal.

18th June 2024: Added full address under the about section and a link to the Trademarks website for the Love Reflexology trademark.

30th July 2024: Added bullet point 5 under, Controlling Your Personal Information – Your Rights.

15th October 2024: Removed details about Life Armour as this business is no longer detailed on this website.

15th October 2024: Added information about what cookies are and how you can change your cookie settings.

15th October 2024: Controlling Your Personal Information – Your Rights – this title and the content has now been included under Data Retention and Your Rights to Control Your Personal Data.

16th October 2024: Detail regarding the cookies used on this website was moved to a separate Cookies Policy.

17th October 2024: Updated information on users adding comments to the website.

  1. Questions and Feedback

I welcome your questions, comments, and concerns about privacy.  Please send these to Kelly Hainsworth.

  1. Consent

By using this website, joining the Love Reflexology Directory, and subscribing to the Love Reflexology newsletter you consent to this Privacy Policy